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Agent library / Client meetings / Review scheduling

Review scheduling

PitCrew finds the households due for a review under your service model, drafts the invitation for each and reminds client service to call those who do not reply. Client service approves each message.

When it runsMonthly, or on the schedule you set
Who approvesClient service
Works withCRM, Outlook

How it works

4 steps. Nothing is written or sent until step 3.

  1. Finds who is dueUsing your service model and the last review date
  2. Drafts invitationsPersonal, with suggested times
  3. A person approvesClient service approvesEdits and sends
  4. Tracks repliesReminds the team to call those who don't answer

What it reads and what it produces

Reads

  • Last review dates in the CRM
  • Your service model

Produces

  • A list of households due
  • Invitation drafts
  • Call reminders for no replies

Rules it follows

  • Drafts, never sendsClient service sends.
  • Follows your service modelReview frequency by client tier.

Questions firms ask

Last updated: October 2026

What about clients who don't use email?

It creates a call task instead of an email draft.

Will it change our CRM records without asking?

No. Every update is shown to a person first. Nothing is written until it is approved.

How long does it take to set up?

5 working days from data access to the first production run. PitCrew experts connect your systems and enter your firm's rules.